PERSONAL DATA: CONFIDENTIALITY POLICY

The present Personal data confidentiality policy (hereinafter referred to as “Confidentiality policy”) is applicable to any information that can be obtained by the website zetlab.com from the users.

1. TERMS DEFINITION
1.1 The present confidentiality policy contains the following terms and definitions:

1.1.1. “Website administration” (further referred to as “Administration”) – authorized employees controlling operation of ZETLAB website and acting on behalf of LLC “ETMS”, who process the personal data of the users and determine the goals of personal data processing, personal data composition and operations carried out with the personal data.

1.1.2. “Personal data” – any information that is directly or indirectly related to a person (the subject of personal data).

1.1.3. “Personal data processing” – any action (operation) or combination of actions (operations) with the data with the use of automation technologies or without them, including data acquisition, recording, data classification, accumulation, storage, amendment (update, change), and removal of personal data.

1.1.4. “Personal data confidentiality” – obligations of the Operator or any other person having access to the personal data not to transfer the personal data without agreement of the personal data subject or any legal requirements to do so.

1.1.5. The “Goods” – set of products ordered by the Customer at the website and paid for with the use of payment systems.

2. GENERAL PROVISIONS
2.1. The use of the ZETLAB website by the user implies his acceptance of the present Confidentiality policy and his expressed agreement for the processing of the User’s personal information.

2.2. In the case if the user does not accept the Confidentiality policy provisions, the user must stop using ZETLAB website.

2.3. The present Confidentiality policy is applicable to ZETLAB website. The website bears no responsibility for the contents of a third party website available by the links at ZETLAB website.

2.4. The Administration does not control the authenticity of the personal data provided by the User.

3. SUBJECT OF CONFIDENTIALITY POLICY

3.1. The present Confidentiality policy sets the obligations of the Administration relating to non-disclosure and protection of personal data confidentiality, provided by the User to the Administration when placing an order.

3.2. According to the present Confidentiality policy, the personal data that are used for further processing, are provided by the user via forms available at ZETLAB website and include the following data:

3.2.1. name of the User;
3.2.2. Contact phone of the user;
3.2.3. e-mail;
3.2.4. delivery address for the Goods (if applicable)
3.2.5. pictures (if necessary).

3.3. The Administrations protects the following personal data obtained in the course of page views:
— IP address;
— cookies data;
— browser data;
— access time;
— referrer (address of the previous page).

3.3.1. The website accumulates statistics of visitors’ IP addresses. This data is used for prevention, addressing and solving of technical issues.

4. PURPOSES OF USERS’ PERSONAL DATA ACQUISITION
4.1. The personal data of the User can be used by the Administration for the following purposes:
4.1.1. Identification of the User, authorization, order processing, and other actions.

4.1.2. Communication with the User including notifications and requests concerning services and orders processing.

4.1.4. Confirmation of validity and integrity of the data provided by the User.

4.1.5. Providing the User with technical support regarding the operation of ZETLAB website.

5. TYPES AND DURATION OF PERSONAL DATA PROCESSING
5.1. Processing of User’s personal data can be performed without limitation of terms and by any lawful means.

5.2. The User hereby agrees that the Administration has the right to submit the personal data of the User to third parties including, without limitation, courier companies, delivery companies, postal services for the purposes relating to direct contractual obligations in terms of the Order placement, issuing invoices, products delivery, services provision, warranty and post-warranty repair.

5.3. Personal data of the User can be submitted to governmental entities of the Russian Federation in accordance with the applicable legislative requirements.

5.4. In the case of personal data loss or disclosure, the Administration reserves to itself the right not to inform the User of the data loss or disclosure.

5.5. The Administration hereby undertakes to implement necessary technical measures to protect the personal data of the User from illegal access, editing, blocking, disclosure, as well as from any other illegal actions of a third party.

5.6. The Administration and the User shall undertake necessary measures to prevent expenses or any other negative consequences attributed to loss or disclosure of the User’s personal data.

6. RIGHTS AND OBLIGATIONS OF THE PARTIES
6.1. The User has the right:

6.1.1. To provide his personal data and to grant consent for the further processing of this data.

6.1.2. To update the data, and to provide additional data if it is necessary to amend it.

6.1.3. The User has the right to request from the administration the information concerning processing of his personal data unless a federal law restricts this right. The User has the right to instruct the Administration to update, conceal, or to delete his personal data in the case if this data is incomplete. The same rights apply equally to the data that has been obtained in an unauthorized manner or is used for the purposes other than specified in the present Confidentiality policy.

6.2. The Administration has the following rights:

6.2.1. To use the personal information for the purposes specified in Section 4 of the present Confidentiality policy.

6.2.2. To provide safe storage of the personal data and not to disclose it without obtaining preliminary written agreement of the User, except for the cases provided for in Sections 5.2 and 5.3 of the present Confidentiality policy.

6.2.3. To undertake safety measures aimed at the protection of personal data of the User, similar to those, that are commonly used in the course of business activity.

7. RESPONSIBILITIES OF THE PARTIES
7.1. The Administration is held responsible for the losses of the User attributed to improper use of his personal data in accordance with corresponding provisions of the Russian legislation except for the cases specified in Clauses 5.2, 5.3 and 7.2 of the present Confidentiality policy.

7.2. The Administration is not held responsible for loss and disclosure of confidential information in the following cases:

7.2.1. The information was available to the public prior to its loss or disclosure.
7.2.2. The information has been obtained from a third party prior to the receipt of it by the Administration.
7.2.3. The information was obtained with the consent of the user.

7.3. The User is held responsible for observation of the RF legislation requirements, including, without limitation, those applicable to advertising, proprietary and related rights, and trademarks.

7.5. The User hereby acknowledges, that the information available to him as a part of ZETLAB website contents may be a subject of intellectual properties rights, that belong to other users or partners, who publish their information at ZETLAB website.

7.6. The Administration is not held responsible for any losses of the User caused by removal, inaccessibility or storage failure of any information published at ZETLAB website or transferred through it.

7.8. The Administration shall not be liable for any direct or indirect losses attributed to: use or inaccessibility of the website or related services, unauthorized access to the information of the Customer, actions of any third party at the website.

7.9. The Administration is not held responsible for any information published at ZETLAB website, including, without limitation, information covered by intellectual property rights, which is published without explicit consent of the proprietary rights owner.

8. DISPUTE SETTLEMENT
8.1. Prior to bringing the matter before a court, the User and the Administration undertake to provide each other with a claim (written or electronic offer to conduct out-of-court dispute settlement).

8.2. The Party receiving the claim shall notify the other party of its decision within 30 calendar days from the date of the claim receipt.

8.3. In the case, if no agreement is reached by the Parties, the claim will be forwarded to Zelenograd Arbitration Court for further settlement.

8.4. In addition to the provisions of this Confidentiality policy, the relationships of the parties are also controlled by the applicable legislation of the Russian Federation.

9. MISCELLANEOUS
9.1. The Administration reserves to itself the right to introduce changes in the present Confidentiality policy without the consent of the User.

9.2. The present Confidentiality policy comes into force upon its publication at ZETLAB website unless other conditions are specified by a new version of this document.

9.3. All offers and questions concerning the present Confidentiality policy should be sent to the following E-mail: admin@zetlab.com

Rev.: May 29, 2018

Zelenograd, LLC “ETMS”